Prompt Response Times
Experience quick and efficient responses. Our support team strives to address your queries promptly, ensuring minimal waiting times for assistance.
User-Friendly Help Center
Explore our user-friendly help center for self-service options. Access articles, guides, and FAQs to find answers to common questions and optimize your experience.
Multi-Channel Support
Reach out to us through various channels. Whether you prefer email, phone, or live chat, we offer multi-channel support to cater to your communication preferences.
Office Address
Lagos
Shop B110 Emirate Mall,
Amuwo Odofin, Lagos State.
Phone Numbers
09026391686
Office Address
Lagos
Shop B110 Emirate Mall,
Amuwo Odofin, Lagos State.
Phone Numbers
09026391686
Get In Touch
Customer Care
FAQs
You can reach our customer care team through various channels, including phone, email, and live chat. Visit our website for specific contact details and support options.
Our customer care team is available during regular business hours. Check our website or contact us for specific hours of operation based on your region.
We strive to respond promptly to all inquiries. Response times may vary, but our goal is to address your concerns as quickly as possible. For urgent matters, consider using live chat or phone support.
Absolutely. Our customer care team is here to assist with any account-related inquiries, including account setup, password resets, and troubleshooting.
Our customer care team supports multiple languages to ensure effective communication. Please inquire about language support when contacting us.
Our customer care team operates during regular business hours, which may vary by region. While weekend and holiday support may be limited, urgent matters can be addressed through our emergency support channels.
Yes, you can track the status of your support ticket through our online portal. Log in to your account to view the progress and updates on your inquiry.
To expedite your request, provide relevant details such as your account information, a brief description of the issue, and any error messages you may have encountered.
Certainly. Our customer care team includes technical support specialists who can assist with any technical issues you may encounter.
Yes, we have a dedicated hotline for urgent matters. Please refer to our website or documentation for the appropriate hotline number based on your region.
Absolutely. We value your feedback. Feel free to share your experience with our customer care team, and we will use it to continuously improve our services.
If you’re not satisfied with the resolution, escalate your concern to a supervisor or follow the outlined process for dispute resolution. We are committed to addressing your concerns effectively.